Returns & Exchange
Please inspect all items immediately upon arrival. If they are damaged you should refuse delivery or declare it as damaged when signing, then contact us on firstname.lastname@example.org to explain the situation.
If for any reason you are not happy with your choice, please contact us to register a return.
Goods must be returned within 14 days of receipt and must be returned in their original packaging and in original re-saleable condition. Please note that we are not responsible for return postage and the delivery charge on the original order is non-refundable.
Before to return an item, whatever the reason, please contact us first via e-mail email@example.com to obtain a reference number, without such we won’t be able to accept the return.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.